Microsoft Copilot Review
AI embedded directly inside Word, Excel, PowerPoint, and Outlook — now folded into Microsoft 365 Premium
Overview
Microsoft Copilot brings AI directly into Word, Excel, PowerPoint, and Outlook, and its standalone $20/mo Copilot Pro plan was discontinued for new signups on October 1, 2025 — its features now ship inside Microsoft 365 Premium at $19.99/mo, bundled with 6TB of OneDrive storage. Business users embedded in the Microsoft ecosystem rate it well on G2, particularly for Excel data-analysis help, but standalone consumer sentiment is far weaker, and independent comparisons rate its general chat quality behind the other four majors on this list.
Who It's For
Individuals and teams already paying for Microsoft 365 who want AI assistance built directly into their existing Office apps.
Who Should Pass
Anyone evaluating assistants on general chat quality alone, without a Microsoft 365 dependency, should compare Claude, ChatGPT, or Perplexity first.
Key Features
- Best for teams already standardized on Word, Excel, PowerPoint, and Outlook who want AI built directly into those apps
- Best value when the 6TB of bundled OneDrive storage on Microsoft 365 Premium is also needed
- Best in-app data analysis assistance in Excel specifically, per G2 business-user reviews
Benchmarks
Scored against category peers using our standard 1–5 depth scales.
Scales from a free consumer tier through Microsoft 365 Premium for individuals into Microsoft 365 Copilot for business teams
Pros & Cons
What Works
- Native, in-app integration across Word, Excel, PowerPoint, and Outlook that competitors can't match without a browser extension
- 6TB of bundled OneDrive storage on the Premium plan adds real value beyond the AI assistant itself
- Business and embedded users rate it well on G2 (around 4.4/5), specifically praising Excel data-insight and summarization features
What Doesn't
- Standalone Copilot Pro was discontinued for new signups on October 1, 2025 and folded into Microsoft 365 Premium, making pricing confusing to compare against pure-play competitors
- Consumer sentiment badly trails business sentiment — Trustpilot's aggregate for standalone consumer use sits around 1.8/5 versus G2's 4.4/5 among Microsoft 365-embedded business users
- Rated the weakest of the five majors on general chat quality in independent comparisons — it's most compelling only inside Office apps
Pricing
Free Copilot tier bundled into Microsoft accounts, Windows, and Edge, no credit card required; the paid tier now ships as Microsoft 365 Premium at $19.99/mo or $199.99/yr
Free Copilot tier bundled into Microsoft accounts, Windows, and Edge, no credit card required; the paid tier now ships as Microsoft 365 Premium at $19.99/mo or $199.99/yr via TechStack Authority
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Alternatives
Final Verdict
Copilot is the right call only if the draw is genuinely the in-app Word/Excel/PowerPoint integration — judged as a stand-alone chat assistant, it's the weakest of the five majors and its recent repricing makes it harder to evaluate cleanly.